Many appliances, more models
Each appliance has its own model and error codes, and the technician turns up without the right part.
Every spare part accounted for, every customer knows where their visit is
Software for home appliance repair centres
Washers, fridges and cookers with model and error code, and warranties issued by themselves.
- 14-day free trial
- No long contracts
- Cancel any time
- Your data is yours
Today10:30
Preventive maintenance
On the way
e.g. The washer does not drain and shows code E21
Site · 1 h
Checklist
Clean filters
Descale
Check hoses
Check door seals
Before and after photos
Customer signature
What wears these companies down
Spare parts make or break you
Bearings, drain pumps, boards and thermostats, and nobody knows where a part went or whether it was charged.
Customers keep calling
"When is the technician coming?" and "Is it still under warranty?" eat your customer service's day.
How Khadmato handles it
A record for every appliance
Washer, fridge, deep freezer, dryer, dishwasher, cooker, built-in oven, microwave and range hood, with capacity and model.
Error codes in the report
Model number, error code, volts, amps, fridge and freezer temperatures, photos and the customer's signature.
A real spare parts store
Parts issued to the work order at cost, stock in each technician's van, and returns to suppliers.
A tracking link for the customer
The customer follows the visit, sees its report and invoice and pays online, without calling.
Warranty on repairs and installs
A certificate issued when the visit closes, and "under warranty" shown when the customer asks again.
Appliance technician 1
Preventive maintenance
09:00
Installation
11:30
Appliance technician 2
Installation
09:00
Repair
14:00
12
Today
9
Done
7
Collected
How to start
-
Open your account in a minute
Pick your trade and the account opens with its visit types, reports and a starter price list for Home appliance repair.
-
Add your team and customers
Add Appliance technicians and bring in customers and prices from Excel or even a photo, and the setup assistant sorts them.
-
Work from day one
Log Repair requests, dispatch them, and let Appliance technicians close them from their phones with the report, signature and invoice.
Ready on day one
Visit types
- Repair
- Preventive maintenance
- Installation
- Inspection
Equipment kept for each customer
- Washing machine
- Fridge
- Chest freezer
- Dryer
- Dishwasher
- Cooker
- Built-in oven
- Microwave
- Range hood
Report readings
- Model (from the nameplate)
- Error code on the display
- Voltage
- Current
- Cabinet temperature
- Freezer temperature
Photos a visit needs
- Nameplate
- Before
- After
- Problem area
Warranty certificate
- Repair: 3 months
- Installation: 6 months
Built for how this work runs
- A WhatsApp message 12 months after the last visit, with a one-tap booking link.
Your website and blog
A page for every appliance and brand (washers, fridges, cookers) with online booking, and a blog on the error codes people search for.
Starter price list · 13 ready services with starter prices, added to your price list for you to adjust.
Compared with paper, Excel and WhatsApp groups
Swipe the table to see the other columns
| Feature | Paper, Excel and WhatsApp | Khadmato |
|---|---|---|
| Logging Repair requests | Scattered messages and lost sheets | Every request numbered, with a status and an owner |
| Dispatching Appliance technicians | Phone calls all day | A map dispatch board suggesting the nearest |
| The visit report | A handwritten sheet, or nothing | Checklist, readings, photos and signature from the phone |
| Invoices | Ledgers, Excel and manual checks | Invoiced from the visit, e-invoiced to the tax authority |
| Keeping customers informed | Customers call to ask | Tracking link, rating and WhatsApp reminders |
| The numbers | Pulled together at month end | Reports ready at any moment |
Why Khadmato is the right choice for your company
What service companies usually piece together from several separate tools, in one product and one subscription, with connected data from the first call to the payment.
In every plan
One subscription instead of four
Field-service management, the shared WhatsApp inbox, the website and blog, and e-invoicing in one subscription, with connected data and no copying between tools.
Compare the costs in numbers under the prices. Details
Built for maintenance companies
Ready trades from AC to pest control and furniture moving, each with its visit types, a checklist per visit type, warranty certificates, and maintenance contracts that schedule their own visits.
Your account opens set up for your trade, with starter prices you edit.
In every plan
Software that brings in revenue
A website in your name with a page for every service and area and online booking, a blog built for search engines, automatic WhatsApp maintenance reminders with a one-tap booking link, and a customer rating after every visit.
Reminders go out after the service interval that suits each trade, and stop as soon as the customer asks.
In every plan
E-invoicing, ready
Your invoices go to the Egyptian Tax Authority's e-invoicing system by themselves, and in Saudi Arabia to ZATCA, with no extra software.
Invoices, credit notes and e-receipts for individuals.
Technician and customer on mobile
Technicians work from their phone's browser with nothing to install from a store, record the checklist and photos and take the customer's signature on screen, while customers get a link to track their request and find their reports and invoices in their account on your website.
The tracking link reaches the customer on WhatsApp by itself.
Fully Arabic, with local support
Screens, messages and invoices in Arabic (or English), a help center and support in Arabic from inside the app, and online payment through local payment gateways in Egypt and the Gulf.
Currency, tax and time zone follow your company's country.
In every plan
A fast start with no risk
The AI setup assistant reads price lists and customers from an Excel file, a PDF or a photo, and we help you move your data for free, with no long contract and the freedom to cancel any time.
Export a complete copy of your data whenever you like.
From the Pro plan
Your numbers, ready any time
Automatic ledger entries from invoices and payments, spare-parts stock, staff payroll and technician commissions worked out from the invoices, and reports ready without a month-end scramble.
Request and collection reports from day one.
50% off
Clear pricing for Home appliance repair
Pick the plan that fits your company and change it whenever you like, and one account can run several activities: each plan covers a number of them, and an "Extra activity" add-on covers more, with prices excluding VAT.
Basic
1,499 EGP
per month
624.96 EGP
per month
instead of 1,249.92 EGP
for the first 3 years
7,499.50 EGP a year
269 SAR
per month
112.46 SAR
per month
instead of 224.92 SAR
for the first 3 years
1,349.50 SAR a year
249 AED
per month
104.13 AED
per month
instead of 208.25 AED
for the first 3 years
1,249.50 AED a year
19.900 KWD
per month
8.290 KWD
per month
instead of 16.580 KWD
for the first 3 years
99.500 KWD a year
79 USD
per month
33.29 USD
per month
instead of 66.58 USD
for the first 3 years
399.50 USD a year
- 3 Appliance technicians
- 3 Staff accounts
- 1 Activity
- 500 WhatsApp messages a month
- 1 Inbox channel
- 100 AI credits a month
Growth
3,499 EGP
per month
1,458.29 EGP
per month
instead of 2,916.58 EGP
for the first 3 years
17,499.50 EGP a year
649 SAR
per month
270.79 SAR
per month
instead of 541.58 SAR
for the first 3 years
3,249.50 SAR a year
599 AED
per month
249.96 AED
per month
instead of 499.92 AED
for the first 3 years
2,999.50 AED a year
49.900 KWD
per month
20.790 KWD
per month
instead of 41.580 KWD
for the first 3 years
249.500 KWD a year
179 USD
per month
74.96 USD
per month
instead of 149.92 USD
for the first 3 years
899.50 USD a year
- 10 Appliance technicians
- 8 Staff accounts
- 3 Activities
- 2,000 WhatsApp messages a month
- 2 Inbox channels
- 500 AI credits a month
Pro
6,999 EGP
per month
2,916.63 EGP
per month
instead of 5,833.25 EGP
for the first 3 years
34,999.50 EGP a year
1,299 SAR
per month
541.63 SAR
per month
instead of 1,083.25 SAR
for the first 3 years
6,499.50 SAR a year
1,199 AED
per month
499.96 AED
per month
instead of 999.92 AED
for the first 3 years
5,999.50 AED a year
99.900 KWD
per month
41.630 KWD
per month
instead of 83.250 KWD
for the first 3 years
499.500 KWD a year
349 USD
per month
145.79 USD
per month
instead of 291.58 USD
for the first 3 years
1,749.50 USD a year
- 25 Appliance technicians
- 20 Staff accounts
- Unlimited Activities
- 5,000 WhatsApp messages a month
- Unlimited Inbox channels
- 1,500 AI credits a month
Enterprise
Priced for the size of your company
Instead of four separate subscriptions
The approximate monthly cost for a company with 10 appliance technicians buying each part from a different provider, against the Growth plan that brings them together in one subscription.
Each part bought separately
- Field-service management software About 4,500 EGP At the low end, while foreign tools run from 15,000 to 24,000 EGP
- Shared WhatsApp inbox 2,900 to 3,900 EGP
- Company website and blog About 1,400 EGP Or 8,000 to 20,000 EGP once with an agency, with hosting on top
- Accounting and e-invoicing software 200 to 500 EGP The plan includes e-invoicing, with full bookkeeping in the higher plan
Approximate total 9,000 to 10,000 EGP a month
The Growth plan
3,499 EGP
per month
1,458.29 EGP
per month
instead of 2,916.58 EGP
Field-service management, the shared WhatsApp inbox, the website and blog, and e-invoicing in one subscription.
Approximate published prices for 2026 before tax, which may vary by provider.
Instead of four separate subscriptions
The approximate monthly cost for a company with 10 appliance technicians buying each part from a different provider, against the Growth plan that brings them together in one subscription.
Each part bought separately
- Field-service management software About 630 SAR At the low end, while foreign tools run from 1,150 to 1,900 SAR
- Shared WhatsApp inbox 220 to 450 SAR
- Company website and blog About 110 SAR
- Accounting and e-invoicing software 180 to 350 SAR The plan includes e-invoicing, with full bookkeeping in the higher plan
Approximate total 1,150 to 1,550 SAR a month
The Growth plan
649 SAR
per month
270.79 SAR
per month
instead of 541.58 SAR
Field-service management, the shared WhatsApp inbox, the website and blog, and e-invoicing in one subscription.
Approximate published prices for 2026 before tax, which may vary by provider.
Instead of four separate subscriptions
The approximate monthly cost for a company with 10 appliance technicians buying each part from a different provider, against the Growth plan that brings them together in one subscription.
Each part bought separately
- Field-service management software About 630 AED At the low end, while foreign tools run from 1,150 to 1,900 AED
- Shared WhatsApp inbox 220 to 450 AED
- Company website and blog About 110 AED
- Accounting and e-invoicing software 180 to 350 AED The plan includes e-invoicing, with full bookkeeping in the higher plan
Approximate total 1,150 to 1,550 AED a month
The Growth plan
599 AED
per month
249.96 AED
per month
instead of 499.92 AED
Field-service management, the shared WhatsApp inbox, the website and blog, and e-invoicing in one subscription.
Approximate published prices for 2026 before tax, which may vary by provider.
Instead of four separate subscriptions
The approximate monthly cost for a company with 10 appliance technicians buying each part from a different provider, against the Growth plan that brings them together in one subscription.
Each part bought separately
- Field-service management software About 52 KWD At the low end, while foreign tools run from 95 to 155 KWD
- Shared WhatsApp inbox 18 to 37 KWD
- Company website and blog About 9 KWD
- Accounting and e-invoicing software 15 to 29 KWD The plan includes e-invoicing, with full bookkeeping in the higher plan
Approximate total 95 to 127 KWD a month
The Growth plan
49.900 KWD
per month
20.790 KWD
per month
instead of 41.580 KWD
Field-service management, the shared WhatsApp inbox, the website and blog, and e-invoicing in one subscription.
Approximate published prices for 2026 before tax, which may vary by provider.
Instead of four separate subscriptions
The approximate monthly cost for a company with 10 appliance technicians buying each part from a different provider, against the Growth plan that brings them together in one subscription.
Each part bought separately
- Field-service management software About 168 USD At the low end, while foreign tools run from 307 to 507 USD
- Shared WhatsApp inbox 59 to 120 USD
- Company website and blog About 29 USD
- Accounting and e-invoicing software 48 to 93 USD The plan includes e-invoicing, with full bookkeeping in the higher plan
Approximate total 307 to 413 USD a month
The Growth plan
179 USD
per month
74.96 USD
per month
instead of 149.92 USD
Field-service management, the shared WhatsApp inbox, the website and blog, and e-invoicing in one subscription.
Approximate published prices for 2026 before tax, which may vary by provider.
Meta's fees for WhatsApp messages are paid to Meta directly from your company's account
Compare plans
Swipe the table to see the other columns
| Feature | Basic
1,499 EGP
624.96 EGP |
GrowthMost popular
3,499 EGP
1,458.29 EGP |
Pro
6,999 EGP
2,916.63 EGP |
Enterprise |
|---|---|---|---|---|
| Appliance technicians | 3 | 10 | 25 | Agreed with you |
| Staff accounts | 3 | 8 | 20 | Agreed with you |
| Activities | 1 | 3 | Unlimited | Agreed with you |
| WhatsApp messages a month | 500 | 2,000 | 5,000 | Agreed with you |
| Inbox channels | 1 | 2 | Unlimited | Agreed with you |
| AI credits a month | 100 | 500 | 1,500 | Agreed with you |
| Unified inbox | Included | Included | Included | Included |
| Custom domain | -Not included | Included | Included | Included |
| E-invoicing | Included | Included | Included | Included |
| Maintenance contracts | -Not included | Included | Included | Included |
| Inventory and parts | -Not included | Included | Included | Included |
| Online payments | -Not included | Included | Included | Included |
| Customer account | -Not included | Included | Included | Included |
| Accounting | -Not included | -Not included | Included | Included |
| HR and payroll | -Not included | -Not included | Included | Included |
| Technician commissions | -Not included | -Not included | Included | Included |
| API access | -Not included | -Not included | Included | Included |
| A website for your company with service pages and online booking | Included | Included | Included | Included |
| A blog for your company that brings customers from Google | Included | Included | Included | Included |
Add-ons when you need them
- Extra activity49 SAR
- 500 AI credits a month49 SAR
- 1,000 messages a month99 SAR
- 5 more users69 SAR
- Extra technician39 SAR
- 10 GB more storage29 SAR
Start with no risk
- A full free trial14 days with every feature, no credit card.
- Free help moving your dataWe help you bring your customers and prices over from Excel or your current software at no cost.
- Cancel any timeNo long contract, change or cancel your plan whenever you like.
- Your data is yoursDownload a complete copy of your data any time from Settings.
- Money-back guaranteeMoney back within 30 days of your first paid invoice. Terms
- Refer a company and earnInvite a company and you both get a month free after its first payment. Terms
Frequently asked questions
Can one customer have several kinds of appliance?
Yes, a customer may have a washer, a fridge and a cooker, each with its own record and warranty.
Where do inspection and labour prices go?
In the service price list; you start with a ready list (washer inspection, fridge inspection, bearing replacement, dishwasher install…) and set your prices.
Will I know an appliance is under warranty?
Yes, a live certificate shows "under warranty" on the appliance, the customer and when opening a new work order.
Can customers pay online?
Yes, once you connect a payment gateway in Settings, every invoice gets a payment link.
Why pay more than for cheap accounting software?
Accounting software records the invoice after the work is done, while Khadmato runs all the work before it: taking the request, dispatching the technician, the visit report, customer reminders, your website and WhatsApp, then the e-invoice, and buying those parts separately costs more, as the «Instead of four separate subscriptions» block under the prices shows.
Is there a free trial?
Yes, 14 days with every feature and no credit card, then you pick the plan that fits your company and change it whenever you like.
We run on Excel, how long does moving take?
Upload Excel files, PDFs or a photo of your price list and customers, the setup assistant reads and sorts them for you to review before saving, and our team helps you move your data for free.
Our technicians are not tech-savvy, will they use it?
Technicians open their visits in their phone's browser with no app to install, and each visit is one screen with clear steps: the checklist, the photos and the customer's signature, in Arabic, with a help center and support inside the app.
Is my data safe, and who owns it?
Every company has its own database, daily backups and two-factor sign-in for admins, and your data is yours: download a complete copy of it any time from Settings.
Is the e-invoicing certified?
Yes, invoices and receipts go to the Egyptian Tax Authority (ETA), and in Saudi Arabia to ZATCA phase two.
Is there a contract, and how do I cancel?
There is no long contract: you pay monthly or yearly and cancel any time, and download all your data before you go.
Will my price change?
Your price stays fixed for the whole period you paid for, and any price change is announced at least 60 days ahead and applies only at renewal. Read the clause in the terms of use
Can I get my money back if it is not for me?
Yes, money back within 30 days of your first paid invoice, with the details in the terms of use. Read the clause in the terms of use
Do I gain anything by referring another company?
Invite a company and you both get a month free after its first payment. Read the clause in the terms of use
Guides and templates for Home appliance repair companies
All articles-
What Is a CMMS? CMMS Software vs Field Service Software
What a CMMS is, what CMMS software does, how it differs from field service management software, and which one a maintenance company needs, with the questions to ask before you buy.
Ready to organise your Home appliance repair business?
Open your account today and let your first Repair request close from the technician's phone with its report and invoice.